GRIEVANCE @ Om Financial Services India Limited

GRIEVANCE REDRESSAL MECHANISM

Om Financial Services India Limited has a dedicated helpline no: 9565244666, 9554954080, 81 to address the complaints / grievances of a borrower. A designated team is established to record the queries / grievances from the borrowers and make sure those are resolved by the concerned authority on a priority basis. The helpline number is available with all District Coordinators and team. Besides that, there is a “Complaint Register" is available at Office of Om Financial Services India Limited for the borrowers to drop their queries/suggestions

In case the query is not resolved within 15 working days', complainant / borrower can contact -
General Manager
Om Financial Services India Limited
Om Bhawan, Lucknow – Prayagraj Highway
Raebareli, Near Om TVS Showroom
Uttar Pradesh - 229001
Telephone: +91-9554954094
Email Id: omfinancialservices1995@gmail.com
Working Hours
Monday to Saturday: 10:00 Hrs to 18:00 Hrs
Sunday: Holiday

However, if the complaint/dispute is not redressed within a period of one month, the Borrower / Complainant may appeal to
Managing Director / Director
Head Office - Om Group
Om Bhawan, Lucknow – Prayagraj Highway
Raebareli, Near Om TVS Showroom
Uttar Pradesh – 229001
Email Id: omfinancialservices1995@gmail.com